HIEX BRISTOL CITY CENTRE
Here to help you in planning your stay with us - at our Bristol City Centre hotel - are some answers to most frequently asked questions. If you do not see what you need here, just contact us.
Where is the hotel?
Located opposite the Temple Meads Train Station
What is the postcode for the hotel?
What is the nearest Airport?
What is the nearest Train Station?
Temple Meads Train Station
What room types do you have?
Double, Twin (2 single beds), Double with single sofabed, Double Accessible
How many people can stay in one room?
A maximum of 2 adults and 1 child
Does the room rate include breakfast?
Breakfast is included in all room rates
What are the standard check-in and check-out times of the hotel?
Check-in time is 2pm, check-out time is 12 noon
Do you provide a service for late check-out?
This will be based on availability
Do you have rooms with a bathtub?
Do you have non-smoking rooms?
All our bedrooms are non-smoking rooms
Do you have accessible rooms?
We have 1 accessible room on the 1st floor
What are the check-in/out times?
Check-in time is 2pm and check-out time is 12 noon
What age do you class as children for hotel purposes?
Children and families
Children of all ages are welcome. A number of family rooms are available. Children up to the age of 18 are free when sharing with 2 adults
Is there a safety deposit box available at the hotel?
Who do I speak to with a question on my reservation?
Please give us a call at the hotel direct
Is there car parking at the hotel?
We can advise you on local car hire arrangements
We provide a dry cleaning service – tariffs are displayed in the rooms
Do you have cots?
Do you provide high chairs?
Pets are permitted by prior arrangement at £15 per pet per night
Accessible rooms are available on the 1st floor. The hotel has an accessible front door at entrance. Lounge bar and breakfast area are both wheelchair accessible. Lift available for all floors of the hotel.